Shipping & Delivery

Shipping Options

Delivery Areas

We currently ship to all major metropolitan areas and towns across India. For remote locations, delivery times may be extended by 1–2 business days.

Major Metro Areas Covered

Order Processing

Orders are typically processed within 1–2 business days. Orders placed after 2 PM will be processed the next business day. Processing time does not include weekends or holidays.

Tracking Your Order

Once your order ships, you'll receive a shipping confirmation email with tracking information. You can also track your order status in your account dashboard under "My Orders". Tracking updates are typically available within 24 hours of shipment.

Delivery Process

1. 1
   Order Confirmation: Receive an email confirming your order
2. 2
   Processing: Our team prepares your order (1–2 business days)
3. 3
   Shipment: Order is handed to our shipping partner
4. 4
   In Transit: Track your package using the provided tracking number
5. 5
   Out for Delivery: Package is on its way to your address
6. 6
   Delivered: Package is delivered to your specified location

Undelivered Packages

If a delivery attempt fails, our shipping partner will:

1. 1.Leave a notice at your address with re-delivery information
2. 2.Attempt a second delivery within 2 business days
3. 3.If the second attempt fails, the package will be held at the local facility for 7 days
4. 4.After 7 days, unclaimed packages will be returned to us and a refund will be issued minus return shipping costs

International Shipping

Currently, we only ship within India. We are working on expanding our services to international destinations in the near future.

Shipping Restrictions

Some products may have shipping restrictions due to size, weight, or hazardous material considerations. These restrictions will be noted on the product page.

Need Help?

AutoBacs India Customer Service — Email: support@autobacsindia.com — Phone: +91 9895257905 — Hours: Monday – Saturday, 10:00 AM – 6:00 PM IST